Shipping policy
Shipping Policy
Thank you for shopping with Fira Boutique! We are committed to providing a seamless shipping experience. Please review our shipping policy for important details regarding your order delivery.
1. Processing and Shipping Time
- All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after [Insert Time] will be processed the next business day.
- Delivery times typically range from 1-2 business days after the order has been processed. Please note that this does not include weekends or public holidays.
2. Shipping Rates and Carriers
- Shipping cost is $7.00 all orders less than $99.99. All orders over $100.00 free.
3. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package’s delivery status directly on the carrier’s website.
4. Shipping Responsibility
Once your order has left our warehouse and is in the hands of the shipping carrier, [Store Name] is no longer responsible for the package. We are unable to control any shipping delays or issues that may occur once the package is with the carrier. If your package is delayed or lost, please contact the shipping carrier directly using the tracking information provided in your confirmation email.
5. Undeliverable Packages
In the event that a package is returned to us due to an incorrect shipping address, the customer will be responsible for any additional shipping fees to have the package re-sent.
6. Shipping Restrictions
At this time, we only ship within Puerto Rico and US. We do not offer international shipping outside of this region.
7. Holidays
Please note that shipping times may be extended during peak seasons or around public holidays, as carriers often experience delays.
8. Contact Information
If you have any questions about your order or our shipping policy, feel free to contact our customer service team at:
- Email: shopfiraboutiquepr@gmail.com